Frequently Asked Questions

Archive 2023-2024

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Students who wish to have dental or vision coverage must elect coverage for themselves and/or dependents using the links below.

Dental

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

2023 - 2024 IEP Students Only

Summer - 04/15/2024 - 07/29/2024

Online Enrollment

Online Enrollment Guide

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring 23-24 waiver deadline ended 02/07/2024. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 850-6039
Aetna Customer Service
1 (800) 556-1555
24 Hour Informed Health Line

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected