Frequently Asked Questions

Archive 2021-2022

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Additional Resources

School Information

Find a Provider

Account Information

COVID-19 Resources

Regulatory Notices

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

2021 - 2022 IEP Students Only

Online Enrollment

Online Enrollment Guide

Dental and Vision Enrollment

Opt-Out/Waiver

The Fall waiver deadline ended 09/07/2022. The online waiver system can no longer accept new waiver requests.

Claims

Contact

Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-850-6039
Aetna Customer Service
1-800-556-1555
24 Hour Informed Health Line

Delta Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected